ABW: How do you keep on prime of all of the insurance policies in any respect the banks and non-banks?
Tsouskas: Being within the business for therefore lengthy. That is truly the primary query I requested after I [started working at] Lending Affiliation. My first week, I tapped my colleague on the shoulder and mentioned, “How are you aware the place to go for what?” And so they mentioned, “It will come; it will click on ultimately.” As a result of [prior to that], I got here from Westpac, and I used to be like, I solely know Westpac. However, I realized that as a dealer you do not have to know all the things about each coverage, so long as a big sufficient portion as a way to assist the consumer with what they want. Now, undoubtedly, I normally know inside 5 minutes of speaking to a consumer, and dealing with a crew, the place to ship them, between one or two or three banks.
